Kirsten Poon

Artificial intelligence is becoming part of regular business activity, from helping with data to improving daily tasks. Kirsten Poon , an AI analyst based in Edmonton, helps companies understand how to apply AI in ways that match their actual needs. Her work focuses on making AI practical and useful in real-world settings. As more businesses show interest in AI, She has identified five key points that can help teams prepare before using these tools. These are based on her hands-on experience designing and deploying AI systems in both commercial and industrial environments. 1. Start With a Clear Problem Before choosing any AI tools, it’s important to define what needs to be solved. AI is most useful when it addresses a specific question or task. For example, a business might want to reduce delivery delays, forecast product demand, or improve response time to customer questions. She often begins projects by helping teams focus on what they’re trying to achieve. This avoids wasted time an...

Figuring out what products are doing well can be tricky without the right tools. Kirsten Poon recommends simple AI programs that track sales patterns and help business owners plan better. These tools can show what sells best at certain times of year or alert teams when stock is low. She says that using AI in this way can help teams save time and focus on bigger tasks. The good news is that these tools are easy to set up. Some platforms offer templates, so business owners don’t need to write their own scripts. You can also train the chatbot using past customer questions and answers. For companies in Edmonton that work with customers daily, this can be a useful first step. 1. Use AI Chatbots to Answer Common Questions If your business gets a lot of customer questions like store hours, product details, or booking info an AI chatbot can take care of the basics. These bots can be added to your website and are trained to respond to frequent questions so your staff doesn’t have to. Kirsten ...