Kirsten Poon of Edmonton Shares 5 Ways AI Helps Small Businesses
Kirsten Poon of Edmonton is known for her work in artificial intelligence and her focus on making technology easier for businesses to use. With experience in building and applying AI systems, Kirsten Poon highlights how small businesses can benefit from this growing field. AI can help smaller companies save time, cut costs, and make better decisions. From improving customer service and managing finances to creating smarter marketing and organizing daily tasks, AI offers practical solutions. By using AI in simple ways, small businesses can grow faster, stay competitive, and build stronger connections with their customers. 1. Improving Customer Service One of the most visible uses of AI in small businesses is customer service. Tools like chatbots and virtual assistants can respond to customer requests at any hour of the day. This ensures that questions about products, services, or orders are handled quickly, even outside of normal working hours. For small businesses that cannot afford l...